T Welcome & Overview
Welcome to DN Crafts! These Terms and Conditions govern your use of our website and your purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.
General Terms
- Age Restriction: By using this website, you represent that you are at least the age of majority in your state or province of residence.
- Accuracy of Information: We strive for accuracy in product descriptions, pricing, and availability, but errors or omissions may occur. We reserve the right to correct mistakes and update information.
- Changes to Terms: We may update these Terms. It is your responsibility to check this page; continued use constitutes acceptance of changes.
Products & Orders
- Product Availability: Products are subject to availability and we may limit sales by person, region, or jurisdiction.
- Pricing: Prices are listed in PKR and exclude taxes, shipping, and handling which will be added at checkout.
- Order Acceptance: We may accept or decline orders for reasons including availability, pricing errors, or suspected fraud. If we cancel, we will notify you.
- Customization: For personalized items you are responsible for accuracy of provided information; we are not liable for errors caused by user input.
Payment & Billing
- Payment Methods: We accept JazzCash, Easypaisa, and direct bank transfer.
- Billing Information: You must provide current and accurate purchase and account information and keep it up to date.
Shipping & Delivery
- Shipping Policy: We aim to ship promptly. Shipping times are estimates; we are not responsible for carrier or customs delays or damage during shipping.
- Risk of Loss: Risk and title pass to you once we deliver the goods to the carrier.
- Incorrect Address: Extra costs for redelivery due to wrong/incomplete address provided by you will be charged to you.
Returns & Refunds
- Return Policy: 7-day returns for unused and undamaged items in original packaging.
- Non-Returnable Items: Personalized or custom items, gift cards, and sale items are final sale and cannot be returned.
- Refunds: After inspection we will notify you of approval/rejection. If approved, we will process refund to your original payment method.
Intellectual Property
All website content—text, graphics, logos, images, and product designs—are the property of DN Crafts and protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without our written permission.
Limitation of Liability
To the fullest extent permitted by law, DN Crafts shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. We make no warranties about operation or the information, content, materials, or products on the site.
Contact Information
If you have any questions about these Terms, please contact us at infodncrafts@gmail.com or call 0302 1943684.